Frequently asked questions
What is "alchemical magick"?
Alchemy is the medieval forerunner of chemistry, based on the supposed transformation of matter. It was concerned particularly with attempts to convert base metals into gold or to find a universal elixir.
Magick is the power of apparently influencing the course of events by using "mysterious" or "supernatural" forces. As an adjective it means "wonderful" or "exciting".
Many of our product offerings are created to elevate your mood, relax tension in the body and allow you to swim in a fragrant floral pond of inviting bliss. These offerings are blended to an artful perfection by cross-referencing chemical constituents and their mechanisms of action, using proposed therapeutic activity for crafting synergistic formulas, all while analyzing published safety data for final developments. I use my nose & intuition to create a dreamscape of aromatic experience from start to finish.
All crafted formulas are tested: shared on a micro-scale with friends and willing community members. After collecting feedback and observing experiences, our new products are birthed & shared with humanity.
This is that to which I refer as "alchemical magick" ... and they are specifically designed to elevate consciousness and transform your present level of well being.
How do I place an order?
Our friendly, online store is the most convenient way to shop and make all your wishes come true. 24 hours a day, 7 days a week - all the magic of a fairy tale through the magic of the internet. Be sure to register to receive our emails – we want you to be the first to hear about our newest arrivals and special offers. If you are interested in placing a Wholesale Order, please email us for more info.
How do I pay for my order?
Through the magic of Paypal, we gladly accept Visa, Mastercard, Discover, American Express, or personal checks. You don't even need a Paypal account - just the Happy Ending you were searching for! And with a generous sprinkling of pixie dust, we guarantee delivery within 7 business days as our regular, non-premium service for in-stock items, depending on your location within the United States. We ship all in-stock merchandise promptly. There’s no extra shipping charge for backordered shipments and credit card orders aren’t processed until they leave our warehouse.
Is my order secure?
Raison Éthique uses Secure Socket Layer (SSL) technology. SSL digitally encrypts your order, making it undecipherable to anyone except Raison Éthique. To utilize secure shopping you must have an SSL compatible browser such as Chrome or Firefox. Some browsers and firewalls don’t allow access to secure servers and will therefore limit your shopping experience. By using our website, you consent to the collection and use of information as indicated above unless you notify us otherwise.
What if I don't like your products or want to return something?
Our Heartfelt Guarantee - We've taken great care in creating some amazing products that we hope will charm, surprise and delight you. We love each and every item and sincerely hope you will, too. If for any reason you aren't 100% satisfied with any product you receive, please send us a message (or give us a call) to discuss options that are available to you, less shipping/handling charges. Original and Return Shipping Fees are not refundable. No exceptions. While we really don't like to use the word "BUT" ... because of the nature of our products, we can not accept returns/exchanges of personal care items that have been opened, damaged, altered, or show visible signs of use. Products that have been opened will not be accepted for return. Replacement of product is at our discretion and not a choice. Please note: if accepted for return, you will be charged a 15% restock fee.
Please note: gift wrapping charges cannot be refunded.